I feel compelled to share with you an exchange I have just had in my local branch.
Him. I think it's the battery. The only way to find out is to buy one.
Me. OK. How much is it?
Him. I don't know. We don't sell them.
Me. Really? I would have thought that was a rather obvious item for you to sell.
Him. No. We're only a small store.
Me. OK. Can I buy one in one of your big stores?
Him. I don't know.
Me. Any danger of you phoning up to find out, to save me a wild goose chase.
Him. We don't have a head office number to call.
Me (looking quizzically). Are you serious? Is there anyone you can call? How about an area manager? You know. The fellow who comes in once a fortnight and tells you what you are doing wrong.
Him. No. There's no-one we can call.
Me. Could you google Carphone Warehouse and find a number?
Me. Thank you for your invaluable assistance.
Is it just me or is this a funny way to run a railroad? If anyone from Carphone Warehouse feels inclined to respond, I'm all ears.